EQ Shareowner online
A responsive web application that allows customers to manage an online portfolio of share accounts on any device, buy or sell shares, find market information about companies and facilitates secure messaging between companies and shareholders.
I spent 18 months creating a web application that connects businesses to their shareholders and helps business adapt to their customers changing needs through account management and reporting. I saw this project through from concept to launch.
Bupa Members World
Equiniti design system
I led the design of a native app that allows customers to manage their plans, check their benefit information, submit and track their claims and view and download policy documents. I facilitated internal and remote workshops for this project.
I introduced design thinking and a user centred design process to Equiniti. Part of this included creating a design system, design principles and guidelines. I did this to bring a consistent look and experience to Equiniti's platforms and sites.